Here are some tips for responding to an email requesting a crisis meeting:
Acknowledge the Request Quickly
• Respond promptly to show you recognize the urgency of the situation. Let them know you received the request and are available to meet as soon as possible.
Ask Clarifying Questions
• Before agreeing to a meeting, ask for more context about the purpose and desired outcomes. Knowing the specifics will help you prepare adequately.
Propose Agenda Topics
• Offer to provide an agenda to make the meeting more productive. List the main issues to be discussed and decisions to be made.
Highlight Your Expertise
• Assure them you have insight to contribute to resolving the crisis. Provide background that displays your competency in the area.
Explore Alternatives
• If your schedule genuinely prevents meeting immediately, suggest other options, like phone/video conference or delegating your role to a competent substitute.
Express Confidence
• Close your reply by conveying confidence in your team’s ability to address whatever challenge triggered the crisis meeting request.
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