Here are some tips for responding to emails requesting more information:
Provide Clear, Concise Answers
• Get right to the point in your response by directly answering the questions or requests made
• Address each question or request individually to avoid confusion
• Keep sentences and paragraphs short and focused
Ask Clarifying Questions If Needed
• If any part of the request is unclear, ask for clarification before attempting to respond
• Ask specific questions to get the details you need to provide an accurate response
Highlight Relevant Facts and Details
• Include key details, data, or examples that directly pertain to the information being requested
• Refer to previous communications if it gives helpful context
• Summarize important points to reiterate what you view as most relevant
Check Your Tone
• Use a courteous, helpful tone even if the request seems unnecessary
• Avoid sounding terse or impatient in your response
• Express willingness to provide additional details if required
Follow Up If Necessary
• Offer to answer any additional questions they may have
• Leave door open for further discussion so they know you want to fully address request
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